We strive to offer Hospitality, not service on your visit. Our teams are inducted into our family & have extensive training through our Yummy Academy. If you have any concerns during your visit please raise them, if we know about any problems whilst you are here we can try to fix them, it’s far harder when you have gone. 20% VAT is included in all of the above prices, we DO NOT add a service charge to your bill. If you feel you’ve had a great experience & want to reward the team, they get 100% of the money.